Setting up a new gym

Setting up a new gym

For a quicker version see Start here for gym owners. This article is the detailed reference for each step.

Step 1 — Create the gym record

Dashboard → Gym → Create gym.

• Name. What members see. Editable later.
• Slug. Becomes yourslug.combatscore.app. Lowercase a-z, digits, hyphens, 3-40 chars. Permanent once published — pick carefully. See Gym subdomain.
• Address. Used for the public site map + sales-tax registration logic. Full street address required.
• Primary disciplines. Multi-select from the platform's discipline taxonomy. Adds tags to your public site and seeds the right session-type pills on member dashboards.

Step 2 — Branding

• Logo. Square image, 512×512 or larger. PNG with transparency works best.
• Accent color. Used on your public site as --accent. Pick something with enough contrast against dark backgrounds (the public site is dark-mode by default).
• Cover photo. 1600×600+ banner image. Optional.

Step 3 — Stripe Connect

Required before you can take payments.

1. Settings → Payments → Connect Stripe.
2. Walk through Stripe's onboarding. You'll need: business legal name, EIN or SSN (sole proprietors), business address, bank account routing + account numbers, ID verification for the principal.
3. Stripe verifies in minutes to 48 hours.

Until Stripe is verified, your gym can be set up but cannot publish or collect payments. You'll see a banner at the top of every page.

Step 4 — Waivers

See Waivers. You can't accept new members without a signed waiver, so this is gating.

Step 5 — Class schedule

Gym → Schedule. Add every recurring class slot you run. See Class schedules vs plans.

You can skip this and add classes later, but your public site looks sparse without at least 3-5 slots populated.

Step 6 — Membership tiers + pricing

Settings → Payments → Membership tiers.

• At minimum, add one monthly recurring tier. Price, billing day, included class types.
• Optionally add drop-in pricing (per-class punch).
• Optionally configure household tiers for family discounts. See Discount codes and household tiers.

Step 7 — Staff

Gym → Staff → Invite staff. Add your coaches, any co-owners, and any gym managers. See Staff roles and permissions.

Step 8 — Publish

Gym → Settings → Publish. Flips your yourslug.combatscore.app URL live. Until then, the URL returns a "coming soon" page.

You can unpublish anytime if you need to take it down.

Step 9 — Invite members

Gym → Members → Invite member. Send invites to your existing student roster. They sign up + sign your waiver in one flow.

You can also drop a link to yourslug.combatscore.app/join anywhere you advertise.

Troubleshooting

• Stripe says "additional info needed." Open Stripe's email and provide whatever they ask. Common: business EIN proof, second ID, beneficial owner info.
• Slug is taken. Slugs are globally unique. Add a city or initial to make it unique.
• Logo won't upload. Max file size is 5 MB. Strip metadata and re-export if it's huge.