Payments overview

Payments overview

CombatScore V1 supports the payment shapes a real martial arts gym needs to run: one-time drop-ins, recurring memberships, household tiers (family discounts), and gym-side discount codes. Every charge runs through Stripe Connect — the gym is the merchant of record. CombatScore is not a payment processor, and we never see your card number.

What V1 supports

• One-time drop-ins — pay-as-you-go for a single class or open mat.
• Recurring memberships — monthly or annual auto-charge. Cancellation handled inside the app.
• Household tiers — multi-member family discounts the gym can configure.
• Gym discount codes — owners can issue percent-off or dollar-off codes.

What's not yet in V1

• Cross-network billing (paying with another gym's credits).
• Pre-paid class packs (5/10/20-class punch cards). Coming in a follow-up.
• Per-class waitlist fees.

How charging works

When a gym charges you, the flow is:

1. Stripe Connect calculates total + tax (if your gym has registered for sales tax in your state).
2. Card is charged on the gym's Stripe account, not CombatScore's.
3. A receipt is emailed and stored in Settings → Memberships → [Gym] → Invoices.

Refunds

Each gym has a refund window (default 7 days, configurable up to 30). Inside the window, request a refund through the invoice → Request refund. The gym owner gets a notification and approves or denies. Outside the window, refunds are at the gym's discretion.

Canceling a recurring membership

Settings → Memberships → [Gym] → Cancel membership. Cancellation is "click-to-cancel" compliant — no calls, no friction, no surprise screens. Pre-paid time stays active until the period ends; you won't be charged again.

When something goes wrong

• Card declined — you'll get an email; pop in to Settings → Payment methods and update.
• Disputed charge — file the dispute with your bank as normal. The gym's Stripe account is the counterparty.
• Gym went out of business mid-period — contact CombatScore support; we have procedures for orphaned memberships.

Privacy

We never store card numbers, CVCs, or expiration dates. Stripe handles all that. CombatScore stores: amount, date, gym, invoice ID, and your name + email.